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Privacy Notice

Privacy Notice

Last Revised: November 2014

We at ("", "we" or "us") understand that making purchases online involves a great deal of trust on your part. We take that trust seriously. This privacy policy is an effort to answer your privacy-related questions. If you have questions that are not addressed herein, please submit them to us by sending an email to

The purpose of this privacy policy (the "Policy") is to help you understand what kinds of information we may gather about you when you visit our website located at and related sub-domains (the "Site"), how we may use that information, how we may disclose it, and how you can correct or update it. We note that this Policy sets forth our online information collection and use policies under U.S. law. The Site is intended for use by residents of the U.S. who are over the age of 18. We do not knowingly collect personal information from children (younger than thirteen years of age).

If you do not agree to the terms of this Policy, you should not use the Site. We reserve the right to update or modify this Policy from time to time, and such changes to the Policy will be effective immediately; therefore please bookmark this page and review it periodically to assure familiarity with the most current version of the Policy. You can tell if the Policy has been updated since you last reviewed it by checking the "Last Revised" date at the beginning of the Policy.

This Policy is the sole authorized statement of's practices with respect to the online collection of personal information through the Site and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.


What Personal Information We Collect collects personal information that you specifically and voluntarily provide on the Site. Personal Information ("PI") is information that identifies you as a specific individual, for example, your name, account number, physical or email address, and phone number. For example, we collect PI from you when you:

Make a purchase
Create an account
Subscribe to our newsletter
Request a catalog
Participate in a survey
Register at our website

How We Use the Personal Information We Collect

We use the PI that you provide to us in order to

1) fulfill requests for products, services and/or information,
2) provide customer service,
3) offer products or services to you,
4) measure and improve the effectiveness of our Site and our marketing endeavors,
5) tailor our online offerings to your preferences,
6) administer promotions or surveys,
or 7) achieve other business purposes as permitted under applicable law.

When you make a purchase on our Site we collect credit card information including card number, card type, cardholder name and billing address, and expiration date, in order to bill you for purchases made through us. Please review our

Company Policy Page for additional information.

How We May Share or Disclose Personal Information We Collect may disclose PI to service providers, consultants, professional advisors and contractors who perform services on our behalf. At times, we may seek to validate the PI we have collected via an audit by a third party designed to determine the accuracy of and/or to update the information collected. We may also combine data that we collect online with data collected offline (such as through purchases made through one of our catalogs), or with data provided by other parties.

We reserves the right to release PI concerning any visitor when that visitor is believed by to be in violation of any published guidelines for the use of the Site, or participates (or is suspected of participating) in any illegal or potentially illegal activity. We also reserve the right to disclose PI to comply with applicable law, in response to civil subpoenas or discovery requests, or when we believe in good faith that disclosure is required to protect the rights, property, safety or security of, our visitors or the public, or to respond to an emergency.

We also may share PI with third parties for marketing and other business of and our affiliates. For example, we may share PI collected from our visitors and customers with our affiliated or related companies, including our parent company, affiliates, subsidiaries, or our parent company's other subsidiaries (collectively, our "affiliates"). We also may share PI with unaffiliated third parties, such as our marketing or business partners. For purposes of this Policy, "unaffiliated third parties" are third-party individuals or entities not affiliated with us or our affiliates. If you do not wish for us to share your PI with unaffiliated third parties for third-party direct marketing purposes, please refer to the paragraph below entitled "Correcting/Updating Your Personal Information and Preferences."

In the event that we sell or otherwise transfer to a third party assets related either (a) to the Site or (b) to one or more of our businesses, divisions or affiliated companies, we reserve the right to also transfer any and all information (including any PI) associated with the Site and/or any business, division or affiliated company to such third party.

Special Notification to California Residents

Individual customers who reside in California and have provided their PI to may request information about our disclosures of certain categories of PI to third parties for third-party direct marketing purposes. Such requests may be directed to Mailing Management Department, 1940 E. Mariposa Ave, El Segundo, CA 90245. Within thirty days of receiving such a request, we will provide a list of categories of our customer PI that have been disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This type of request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the mailing address specified in this paragraph.

Marketing Communications: Opting Out

When you provide PI to us, including when registering to receive email newsletters, catalog subscriptions or other information, or to make a purchase, we provide you with the opportunity to opt-out of having your PI used by to send you advertising or promotional materials. Unless you have opted out of receiving such marketing materials, we may use your PI to send you, via email or postal mail, advertisements concerning our products, services, special promotions, surveys or other opportunities from us that we think may be of interest to you. Such advertisements may also concern third party companies, products and services, including companies in industries such as hardware and software, and other providers of the types of products that are sold or featured on the Site.


Upon visiting our Site we will assign you a unique ID in the form of a "cookie". A cookie is a piece of information that our server places on your computer's hard drive, which we may associate with your PI when you log on to the site. Cookies are used for such purposes as facilitating and personalizing your shopping and ordering experience, keeping track of your shopping basket during your visit, helping diagnose problems with our server, and administering our Site. We may use the information collected through cookies for marketing purposes to inform you of special offers, better understand your needs or answer your questions. For more information about cookies, please see our Cookie FAQs. NOTE: You can control how and whether cookies will be accepted by your web browser, and you may remove them from your computer at any time at your discretion. We recommend, however, that you accept and leave cookies on as they enable you to utilize some of's features or services. Blocking or rejecting our cookies will prevent you from adding items to your shopping cart, proceed to Checkout or use any service that require you to sign in.

Web Beacons

Some Web pages and HTML-formatted e-mail newsletters may use Web beacons to compile aggregate statistics about website usage. A Web beacon is an electronic image, often called a single-pixel (1x1) or clear GIF that is ordinarily not visible to the site visitor. Web beacons can recognize certain types of information on a visitor's computer, such as a visitor's cookie number, time and date of a page or image view, and a description of the page where the Web beacon is placed. When used in an e-mail, they can tell us whether an e-mail has been opened. NOTE: You may control whether your email client is allowed to download images and web beacons.

How We Protect Your Personal Information

To help protect the security of your PI, seeks to use security technology and procedures, which are reviewed periodically. We use encryption technology and Secure Socket Layers ("SSL") in all areas of the Site where your personal and account information is required. This means that the PI you submit to us via our Site is encrypted by your computer, and then decrypted again on our side. If your browser does not support SSL or if you are unable to establish a secure connection due to a company firewall, please call us at (800) 282-1350 to place your order by phone.

In addition, your personal account information, and transaction history are kept behind a firewall. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contacting

Correcting/Updating Your Personal Information and Preferences

If you would like to opt-out of having your PI shared with unaffiliated third parties for their direct marketing purposes, or to make changes to your PI or to your preferences regarding the marketing information that you receive from us or our affiliates, please click here. We will use reasonable efforts to comply with your request. Please note that we may need to contact you in order to be sure that we are updating the appropriate information. When requesting that PI be updated or that your preferences be changed, please keep in mind that until the change is implemented, you may still receive email and/or physical mail from us. Furthermore, there will be residual information that will remain within our databases, access logs and other records, which may contain such PI. The residual information will not be used for marketing purposes; however, we reserve the right, from time to time, to re-contact former customers or visitors to the Site. Please note that we are not responsible for retracting your PI from third parties with whom we have shared your information pursuant to the terms and conditions of this Policy as in effect from time to time.

Other Information We Collect

Information About Your Computer and Your Site Activities: When a visitor comes to our Site we collect and aggregate information about the visitor's computer (such as its IP address, operating system and browser software), and click-stream information (such as the address (or "URL") of the Web site that the visitor came from before visiting our Site, which pages of the Site were visited, the order in which they were visited and which hyperlinks were clicked) for the purpose of assessing our Site traffic and the effectiveness of our Site content, as well as to help diagnose problems with our servers. This data allows us to improve the quality of your visit by streamlining your ability to navigate the Site and to develop featured programs and content that will be of interest to our customers and Site visitors. We do not track our Site visitors when they are on third-party websites.

Aggregated Information: may collect and aggregate demographic information about our Site visitors. For example, we may seek to aggregate information regarding the gender make-up, average age and range of income levels of Site visitors in order to better service our user community. We may use such information in its aggregated form without restriction.

Information About Corporate and Other Organizational Customers: We may collect information pertaining solely to corporations, governmental or educational entities, or other business or non-profit entities, such as, for example, a company's address. We may use any such corporate information without restriction. In an effort to better support our customers by delivering more relevant marketing communications, will, on occasion, purchase third party information about businesses and other entities that are our customers. The company information we purchase may include number of employees, annual sales information or similar information better serve our organizational customers.

Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). This analytical tool uses cookies and similar technologies to help analyze how users use the Site. The information generated about Site usage, including visitor IP address, is transmitted to Google. This information is then used to evaluate visitors' use of the Site, compile statistical reports on website activity, and provide other services relating to website activity and internet usage. Google may also collect information about Site visitors' use of other websites. Google offers the ability to opt out from tracking through Google Analytics cookies; for more information, visit

Remarketing with Google Analytics

We use Remarketing with Google Analytics to advertise online. Remarketing with Google Analytics allows third-party vendors, including Google to display our ads on third-party sites across the Internet. and third-party vendors, including Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) together to inform, optimize, and serve ads based on a visitor's past visits to and activity on our Site. You can learn about Google's practices in connection with this remarketing and opt out of it by visiting or by downloading the Google Analytics opt-out browser add-on, available at

Google Display Network Impression Reporting

We use Google Display Network Impression Reporting to analyze user's interactions with our ads. and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site. You can learn about Google's practices in connection with this reporting and opt out of it by visiting

Ads Opt-out & Settings Links:

Google Analytics opt-out browser add-on
Customize Google Display Network ads using the Ads Settings

Sweepstakes and Promotions

We may from time to time offer sweepstakes, contests, or other similar promotions on the Site. Additional PI may be required in order to participate in such promotions, so that we may, for example, verify entrants' eligibility and identity and notify winners. Participation in such promotions is completely voluntary. If and when we sponsor such promotions, we will post relevant privacy information in the respective "official rules" and/or registration areas for such promotions. That privacy information, to the extent it conflicts with this Policy, will govern that particular sweepstakes, contest or promotion -- please remember to read it carefully.

Other companies may offer sweepstakes, contests or similar promotions through our Site, including through the Rebates & Coupons page. We are not responsible for any such promotions offered by third parties. Please read all related terms and conditions carefully, or contact the applicable third party for more information. The collection and use of PI in connection with such third-party promotions is governed by such third party's privacy policy, and not by the policies of

Co-branded Sites: Links to Other Sites

The Site offers certain features that are provided and/or hosted by third parties, but that may be presented on pages displaying's branding. For example, -branded pages featuring investor relations information about may be created and operated by a third party data provider specializing in such information. The Site may also contain links to other Web sites, or other affiliated sites (e.g., event sponsors, or companies offering rebates or other promotions through our Rebates & Coupons page). We are not responsible for the privacy practices or the content of any such Web sites, including such sites' use of any information (such as IP address, browser type or operating system) collected when visitors to the Site click through links to those sites. Even though such information might not identify you personally, we strongly encourage you to become familiar with the privacy practices of any third party sites.


Should you have any questions, please e-mail us at